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FREQUENTLY ASKED QUESTIONS

  • How do I use the planner digitally?
    The 2024 Intentional Planner is a standard PDF that is best designed for use on a tablet and then imported into a note-taking app like Notability or Goodnotes and then written on with a digital pencil. It is NOT a fillable PDF that has blanks for typing into. The planner is a standard PDF, so it is compatible with any tablet's note-taking app that can import PDFs.
  • Is there a physical version of this planner?
    At this time there is not a physical version. However many people are using it in this way. When you receive the PDF in your email, you can print it yourself or have it printed cheaply at places like colorcopiesusa.com or cheapercopies.com Then if you desire you can also have the printing institution "cut to the bleed" to remove any white margins. I recommend this especially if you're using the Happy Planner version. You can bind it in whatever way suits you best. Some people hire places like Office Max to spiral-bind it for $3. Some people put it in a 3-ring binder. Some people are using Happy Planner rings and a Happy Planner hole punch to bind it.
  • I ordered the planner, but don't know where the files are
    When you purchase the planner, you have access to the download in 2 locations: On the landing page of my website confirming your purchase In your email you entered at the time of purchase (please make sure there were no typos in your email and that you've checked your spam folders) Due to file size restrictions, the download to the 3 PDFs will come as a zip file. Zip files are un-openable. To open a zip file, you extract the files which will create a new folder which is open-able. For more specific instructions on opening a zip file, search "how to open a zip file on [insert your device]."
  • I received the download but can't open the files...
    Due to file size restrictions, the download to the 3 PDFs will come as a zip file. Zip files are un-openable. To open a zip file, extract the files which will create a new folder which is openable. For more specific instructions on opening a zip file, search "how to open a zip file on [insert your device]."
  • What is the refund policy?
    Before purchasing, please read the product description thoroughly, look at product photos thoroughly, watch the product video, and review the FAQs to be sure it is to your specifications. If you're unsure if the planner will work on your device and you'd like a sample to make sure the planner will work well for your needs, here is a free sample of the version designed for tablets. As this is a digital product incapable of being returned, most refunds are not accepted. However, some refunds may be approved on a case-by-case basis. For any questions or concerns related to your purchase, please contact us using the message bubble on the bottom right corner of the website or at alexismkingsley@gmail.com
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